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klm

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Posts posted by klm

  1.   Linhai engine vs. the Hisun engine,  don't see why that makes much difference as far as customer support.  I personally have not had a problem with the actual engine itself, it's how these parts interface with each other (quality control).  If you don't properly torque bolts, install seals wrong, don't install fuel filters, have poor wiring connectors, don't adjust shift linkage right, use junk lubricates,  leave air in the cooling system, don't have a good clear maintenance manual, etc, etc, you are going to have issues and you better have a good customer support group.

  2. At least you were able to actually talk with a Rep.

    I will never understand why a company would go thru all the pains of startup and manufacture of a product and then standby and let the company go to hell by not supporting their product.  Ever customer complaint, ever parts failure, ever maintenance failure or adjustment should be fed back to engineering dept and incorporated  into the product to make it even better instead of just cranking out the same old thing.  I don't think there is much if any difference between my 2014 and the 2022 models.

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  3. I have had a Massimo MSU 500 since 2014 and have heard this "Massimo recently updated their customer support" story several times.  Don't believe it, it ain't gonna happen, never has got better.    They have a basically good design but poor quality control and no customer support.  I learned early I had no support so if I wanted to get some value out of my purchase I had better be able to fix it myself which I have for the most part  A partial list of issues:bad seal in secondary clutch  caused oil to leak on drive belt, bad detent in shift mechanism causing no reverse, bad fuel injector, no fuel filter,  and numerous other issues. Most problems could have been resolved with just a little factory support but without that you have to start from scratch.  I use it daily on my farm  it leads a rough life and has its good and bad days I would hate to be without it but when it gets replaced it won't be with a Massimo.

  4. I am considering a  2022 L7 for farm use.  I would like any input I can get from any owners of one of these. Would like to know how well you like or dislike, how dependable, any issues, etc.

    I presently have a 2014 Massimo 500 and I not only don't want another Massimo, I'll never buy any Chinese junk again.

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