I ordered a part on March 12th, was charged for it on March 13th and haven't received it yet. I've made several phone calls to silverbullet and have sent four emails and nothing. On the rare case when someone answers the phone, all they tell me is they will look into it and get back to me. No one has. I understand that ownership has changed and that there will be some turmoil during the change. I don't understand Silverbullet not letting me know what the status of my order is!