Hey all. Just thought I'd weigh in with our pretty much horrible experience with a new Axis 700 purchased last May 2023 from Lowes in Winchester, VA. Brought it home, put about 10 hours on it and it won't hold a charge. LOOOOONG story, the mobile tech has been out 4 times, replaced the battery, voltage regulator twice. I told him in February I thought (after doing a bit of research) that it was the stator, since if kept on the trickle charger it reads 100% charged, run it 15 minutes and it's down to 40%-that means the stator is not charging the battery while it's running. Anyway, last time he came out the part that he was supposed to change out was shipped in too small a package and was bent and unusable. I have about a 10 page email chain to 6 different folks at Hisun in TX begging for some resolution. They ignore my calls, emails, voice mails, etc. Needless to say, we are really frustrated with the vehicle, the company, the mechanic; pretty much everything to do with this worthless POS. It is truly ridiculous to spend $10K on something that is now sitting in our garage torn apart waiting for the worthless mechanic once again.
UPDATE: Now the tech is scheduled today for his, yes 6th visit. This time, in addition to replacing the stator, it now has a cracked water pump that needs to be replaced. This on a vehicle that still has 10 use hours on it. (It has an additional 5 from running during repair visits). The support from Lowes and Hisun has been nothing short of abysmal.
