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Kawasaki Mule 2013 4010 , Motor, Has any body out there had a total engine failure?

Steely

By Steely
in Kawasaki UTV SxS Forum

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Steely Newbie

Steely

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Looking for information on how to deal with this problem, I am a bit vague right now until

I find out how Kawasaki Canada, or my dealer is going to handle the problem.

Steely Newbie

Steely

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Kawasaki Canada puts all the responsibility on your Dealer to satisfy the Customer. My Mule had 33 hrs on it, never in 4X4 mode and Crank Bearing went. As far as Kawasaki is concerned, they fix it the cheapest possible way.

I bought machine to hunt with, day before season starts motor went. The way I think and maybe I am wrong, Kawasaki or Dealer would jump at the chance to help and offer a Loaner or Demo Machine until mine was fixed. Not even a sorry, or a return of a phone call.

I missed hunting season, I am looking at, at least a month for it to be ready. I think, there's a problem........ and not much as a consumer that we can do about it. A Change, and try somebody else I guess.

Steely Newbie

Steely

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Just got off the phone From My Dealer... NORDAN EQPMT Telkwa BC.

With Dan's pressure on the BC Kawasaki Rep, and also BC Rep understanding, They are going to replace my Mule with a new one...

it seem's nobody has had a Motor Failure with the 4010 Mule.

I should Have a NEW one in my yard within a week. I Have not Found a better working Machine anywhere.... Polaris RZR vrs 4010 Mule

is like comparing Apples with Oranges, all machines have there use and value.

Kawasaki Canada, Toronto, customer service could get off her script, and really look after her customer.....answering the phone or returning a call could be a start.

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