I received a letter from Textron shortly after I bought my 2021 800SX LE saying the headrest parts were not available when the unit was manufactured, and they would notify me through the dealer when it would be available. I had to keep calling Bass Pro and finally the kit arrived. I decided to take it home and install it myself. I was pretty easy. I has three headrests attached to a single crossbar that bolts to the frame. Keep at it. The squeaky wheel gets the grease.