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By 2017 Massimo Warrior
ABSOLUTELY THE WORST EXPERIENCE EVER!!!!!
I purchased a Massimo Motors Warrior 700 UTV directly through the company. This unit was listed for sale on Ebay as a company demo with only 77 miles. Prior to bidding on the item, I messaged them through EBay and asked if there was "anything wrong with it and if everything worked properly". I was assured in writing that everything on the UTV was operational AND that it would be inspected before shipping. I also called the number that was in the EBay listing to verify that everything was operational and to make sure the item could be delivered to my land in Missouri. I made it VERY clear that I was not interested in bidding on the item if those two things were not acceptable. I was assured over the phone that everything was operational, that it would be inspected prior to shipping and that delivery to my land in Missouri was perfectly fine.
It was not delivered to the address agreed to by their contact listed in the EBay listing. And when it was received, there were multiple items that were not operational. Items that were defective when it arrived include a headlight, a backup light, both horns, the horn wiring and the parking brake. They refused to even supply me with replacements for all the defective parts. In response to the BBB, Dave said it was sold without a warrantee. The listing very clearly stated 180 day warrantee for parts.
In addition, the windshield that was clearly shown on many photos on the listing was not delivered with the UTV. That's correct...THEY STOLE THE WINDSHIELD before shipping the unit to me. The first representative from Massimo Motors told me multiple times that “the company will make things right for me”. He did supply me with a couple parts; which I installed myself. Later, he told me that he is no longer with the company. Dave, the new contact never offered any reasonable solution to any of the remaining issues.
His solution to STEALING THE WINDSHIELD was for me to fabricate one myself.
Unbelievable experience. See files attached.
Hope this helps others from making a BIG MISTAKE.
See photos attached for proof.
If this help, please let my “buddy” at Massimo know why you aren’t buying one. Here’s his info:
[email protected]
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By Tommy2bits
Just bought a brand new 2022 (NOS) Sector E1 with Lithium upgrade. (Single 135ah/200amp continuous). I've climbed a moderate hill in my woods probably 20 times since buying it. Today It won't climb it unless I am in Low. In High it almost makes it and then completely dies and I have to roll back down the hill. In Mid range (Max Range) I can't get 2 feet up the hill and the power output in only 100 amps, I have climbed this hill in every speed before many times. I put it on the trailer tonight and it wouldn't even get on the dang trailer in mid range. Torque is gone. That being said, when I am just cruising around in Midrange, it runs absolutely perfect with plenty of power. The only thing I did was charge it up, that is all. I charged to 100% using the charger that came with the battery. Before you think the BMS is shutting down due to overcharge protection, remember I am going UP hill so there is no regeneration AND I have done it before at 100% charge AND another big problem is that after 1 mile it is already down to 85% so it's not over charging and why is the battery draining so fast when I got 27 miles before. Battery output is fine in Low it pulls 200 amp up the hill just like normal so that doesn't point to the battery being the issue. All the individual cells on the battery are in line, so there is no dead cell either. I am tech savvy but to toward electric motors and I tried to cover all my bases. Please don't tell me basics like torque is reduced in High and Mid. The only thing I can think of is that I smelled something when I took my first drive today and I thought it was the Ebrake dragging but there was the correct amount of play in the cable and I jacked up the rear wheels and they spin freely. maybe something burned out in the motor, I do not knowm still runs great, we'll see if I have any trouble on the hills at the lake house this weekend. Maybe this is "Normal" and the settings were off before and was giving equal torque for whatever reason instead of 50% in Mid and 70% in High like the manual says....
For reference....this is it not even able to get on the trailer in mid range
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By Red Good
I have a massimo 500 with a blown motor and want rid of the rest of it . Is that ok here ? Motor is in a box , has low hours on the machine be a good parts machine for someone or stick a different motor in it . Tires are good body looks like no use on it . 500 bucks takes it away . 918-479-4200 located in NE Oklahoma . Red
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By landsteward
86 hours on a 2024 SX XC LE. First oil change was at roughly 45 hours. Noticed oil drops under the Mule so I checked the dipstick and was low. So I added oil to the correct level and took it for a ride. Drove fine but I smelled hot oil so I tilted the bed back and you could see oil bubbling out from underneath a black plastic housing (see pic). There are screws/bolts into this plastic cover that are loose and falling out. I have never touched these screws so not sure how they got loose? And what is that? It's not far behind the crankcase dipstick. Not sure if this type of thing is covered under warranty. We've already had it to the Dealer for high idle problems, that was covered under warranty.
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