Coleman UT400 shift issues , grinding .

[Bryan g]

We see a lot of the UT400 with shift problems, not going into gear, popping out of gear, grinding etc. There  is a bulletin Im sure everyone has saw about adjusting shift cable.  That dont always fix it.  I went round n round with coleman  on couple units. We are a Coleman warranty repair center"AFS Small Engine Repair "   I told them shift lever does not have enough travel .  No amount of cable adjustment  will increase travel . I  extended lever with piece on flat  iron by 3/4 of inch .  This gave shifter enough travel to properly engage into gear completely .  Last couple units to come in for this Coleman sent me a modified shift lever, with longer travel . Problem solved! Also , heads up if you get any new unit ,,,go over and check it out,  grease  all zerks, check air filter for being in backwards, check wiring harnesses for rubbing on rotating parts,  brake hose  routing , make sure not touching exhaust .  These are just  few of the more common failures I see .

[KayoticGear]

On 3/18/2022 at 5:22 PM, Bryan g said:

We see a lot of the UT400 with shift problems, not going into gear, popping out of gear, grinding etc. There  is a bulletin Im sure everyone has saw about adjusting shift cable.  That dont always fix it.  I went round n round with coleman  on couple units. We are a Coleman warranty repair center"AFS Small Engine Repair "   I told them shift lever does not have enough travel .  No amount of cable adjustment  will increase travel . I  extended lever with piece on flat  iron by 3/4 of inch .  This gave shifter enough travel to properly engage into gear completely .  Last couple units to come in for this Coleman sent me a modified shift lever, with longer travel . Problem solved! Also , heads up if you get any new unit ,,,go over and check it out,  grease  all zerks, check air filter for being in backwards, check wiring harnesses for rubbing on rotating parts,  brake hose  routing , make sure not touching exhaust .  These are just  few of the more common failures I see .

Mine is new and it squeaks like crazy! Any idea what it could be? I can send a video if it helps. Thanks!

[Greaserock]

do you have a Coleman part number for this modified shift lever. I have the same problem. 

[Bryan g]

Updated shift lever #DC-P3200-1234161-000    they may not be in stock. If under warranty yet , call, start claim, get case number.  They have issued shipping tag  and send your old one in to be modified.  Not sure why the new ones are not corrected ,,,,well  it is Hisun, lol  Hope this helps .

[Rob DeVido]

great tip on the shifter , thanks. BTW how many grease zerks are there?, just want to make sure I get them all!

[Rob DeVido]

Re the modified shift lever, is this something that maybe someone can do themselves? , what does the modified one look like?, would appreciate it if a pic was posted, would be be very helpful

[Bryan g]

[Bryan g]

This is the first one I fabbed up. Factory ones are cut and welded ,

 

[Rob DeVido]

Thank you sir!!  props to you for the solution!

[Robert B]

Just modded my shifter great fix. UTV was popping in and out of forward and reverse. Now you can feel it click into gear. Thanks Bryan

[res2fr]

Would this same fix apply to a 2014 Coleman SxS UT500? I'm just starting to work on one I just got and it seem to have some Shifting issues. I'm just curious.  

Thanks for your time and any info. 

 

[Atv scott]

You have quite literally saved all of us with this problem. I received my 400 as a gift 1.5 years ago from my wife. I love this little thing but the shifter never quite worked. Coleman had me take it to a shop to adjust it but they did nothing. I adjusted it myself and got it better but I still have to rev between gears to make sure it's out then slam it and hope forward will engage and stay in. I gave up on coleman becuase their customer service is worthless. It always felt like I was just never quite locked into gear. I am facing this tonight and installing it. Any long term issue with the shifter from using it with this issue?

 

Can you provide exact specs? 

[Atv scott]

On 3/26/2022 at 7:12 AM, KayoticGear said:

Mine is new and it squeaks like crazy! Any idea what it could be? I can send a video if it helps. Thanks!

Go around an tighten all the cage bolts, seat bolts, everything. The guys at TSC who put it together never do a good job and it's usually loose. The squeek while driving is the central break for the rear. It will get better as it wears in

[Brian Breidert]

Great Info above. Thank you. Our current Coleman UT400 is having issues with engaging when trying to go into Reverse.

I am looking to purchase the updated shift lever with the additional 3/4 inch extension.  The shift operating system parts manual I found is linked below.  Is #3 the updated shift lever or the factory stock/old one that has issues with not enough travel? It looks like the part number has one less Zero than in the one posted above.

https://www.colemanpowersportsusa.com/parts/utv_side-by-side-parts/outfitter-400_ut400/shift-operating-system

 

Thank you for the help!

[Robert B]

Here is my correspondence with the warranty department. Modified my shifter works great. Not holding my breath for new shifter. Emailed Martin a few times no response. Maybe this will help someone with the same issue. Why should you pay for shifter if it is a defect?  

Martin Zaragoza <[email protected]>

To:[email protected]

Thu, Jul 14 at 6:48 PM

 

Good afternoon Mr. Woodruff,

 

I did look into the option of getting that part  sent out to you. We are currently on back order for those parts, but we are able to place the order and have it shipped to you once available. If the issue continues after the replacement, please still give us a call before taking the unit to an unauthorized service center. We are happy to help in anyway we can.

 

Thank you,

 

Martin Zaragoza Warranty Specialist Call Center Phone: 1-888-405-8725 Fax: 1-800-379-0385 Website: www.colemanpowersportsusa.com Hours of Operation: M-F 5:30 am to 4:00 pm (AZ Time) Have Feedback? Leave a Review! Link: Customer Service Survey

[Rob DeVido]

Coleman reps out hear don't get back to you they are terrible, I'll just build one. I could try to phone but something tells me I'll get no where with that to.

[BrandonsTV]

Bryan G. I am also a service shop for Coleman. Sometimes I ask myself why i still am because they are very hard to deal with. What do you use for your labor time estimates when giving them quote? Do you use some sort of a labor guide? THanks in advance..

[B90smith]

On 6/25/2022 at 10:08 AM, Bryan g said:

Would you mind explaining what I would need to do or how I would go about doing this to also fix mine... Thanks in advance I've been adjusting for almost 2 days now and it seems like it's just a hair from being correct..............

[Ted in OK]

Thanks all for the info! Have had a Coleman UTV400 for ~4 hours on the run-time clock and thought maybe it was operator error caused the grinding. We've had some success backing up with a hand pushing down heavily on the gear shift, but that doesn't really solve the problem. So the shared expertise of this group leads to two solutions to ensure the unit goes completely into Forward or Reverse: A ) DIY lengthen the cable end of the shifter or B ) get a properly designed shifter from Coleman. Here's the question finally: Do the shifters (part #3 on the diagram of parts linked above) that Coleman is selling now have sufficient 'throw' to put and keep the transmission in gear? I'd hate to go through the warranty process only to find out the same sized gear shift has been provided.

[Atv scott]

On 11/25/2022 at 1:52 PM, Brian Breidert said:

Great Info above. Thank you. Our current Coleman UT400 is having issues with engaging when trying to go into Reverse.

I am looking to purchase the updated shift lever with the additional 3/4 inch extension.  The shift operating system parts manual I found is linked below.  Is #3 the updated shift lever or the factory stock/old one that has issues with not enough travel? It looks like the part number has one less Zero than in the one posted above.

https://www.colemanpowersportsusa.com/parts/utv_side-by-side-parts/outfitter-400_ut400/shift-operating-system

 

Thank you for the help!

I just ordered number 3. $120 with shipping, what a joke. Once it get it I will let everyone know if it works and is the updated shifter