Stay as far away from Hisun as you can, fit and finish nice but I bought a truck load and every single machine failed in the first 5 miles and took months to get parts. 5 out of 5 generators failed as well and they would not offer any warranty support! They set up dealers just to get rid of inventory. Units that cannot be retailed to dealers goes to the auction house and drives the value down, Nada wont ever put a resale value for Hisun on their website. They do not support dealers, I finally got my last one to the auction house and the throttle cable broke on it way to the selling line!
Its like throwing money away doing business with these folks... Run away and hide from Hisun as fast as you can! or just send me the cash!
By Pedro Quinones
I purchased a Red Massimo Buck 400EFI recently from Massimo Motor. It was very simple to purchase on line, it was quick and painless. After placing my order, I got a call from the Massimo Motor Customer Service Department (Eddie). He wanted to confirm my order and he let me know that they were building my UTV and gave me an estimated date of completing and delivery. Upon completion of the unit, Eddie reached out to me to let me know that it would be shipping and that I should expect it within 7 business days of his call. I actually received it 3 business days after his call. The truck driver was very polite and helpful. We got the UTV off the truck and away I went. We have a small tree farm and we needed something that we could use to maintain our little farm with ease. The Buck 400EFI performs as expected. It runs really well; it looks good and the most important thing about it is that my wife loves it.
A few days after receiving my UTV, Eddie from Massimo Customer Service called to make sure that we had received the UTV with no problems and to see if everything was OK with the unit. He told me that if anything were to come up with the unit, to not hesitate to contact him and he would help us resolve any issue that may arise.
I am very happy that I purchased this UTV from Massimo Motor and IF I had to do this again, I WOULD in a heartbeat. Eddie at customer service is outstanding and because of him, I would recommend anyone who is interested in purchasing one of these UTV’s, to ask for him. He will take good care of you.
Very Happy Customer
Hey folks. I recently acquired a pre-owned Hisun 500, carburated. And surprise... it has issues.
When cold, it typically starts without any issues, but once it warms up it tends to sputter and stall out. When accelerating, you can also feel it hesitating occasionally, and when you stop or put her into reverse, she will often stall. The fuel is clean, I installed a new fuel filter, and the air filter is clean. Though the fuel pump appears to be working ok, it makes a strange knocking sound whenever power is put to it. I've never heard anything like it, and I'm not sure if its shot or just a cheap Chinese pump thing. I have an aftermarket pump coming, and I've ordered a new ignition coil as well on the off chance that it is faulty. I am hoping replacing these two parts will solve the issue, and if it does I will post the results here.
If not, anyone have any other ideas? Also, I've noticed it is very difficult to find parts for this make... any suggestions on a good source for Hisun parts? I appreciate any comments or insights.
Hi Everyone, This is my first post. I believe I have my starting issues narrowed down to decompression springs (good grounds, one way bearing, etc.) so I order them and now I have no idea how to install. I am handy enough, but looking for a video or other instructions on how to replace them. If this has been covered and I just can't find it, appreciate some input on where to go. If not, would appreciate some instruction! Haven't done this one before. Thanks.