I don't understand why Tractor Supply refused to help, since that's where it was purchased, and it happened right after the sale. That doesn't speak well for Tractor Supply.
When I received mine, it was supposed to include a roof, but apparently the driver hit some bad weather, and the roof was missing. He was nice enough about it, and refunded $200.00. I contacted Massimo the next morning and requested to purchase a new roof, advising them what happened. They sent me a new roof, free of charge, within 3 days. It was missing a thumb screw that holds the hood down, and they sent me one of those, also. So I have (so far) had satisfactory dealings with them.
Have you heard of any of the newer models having the overheating issues? Maybe it was tied to the Hisun engines?
I have seen several examples of kits to override the fan, so I assume that this problem isn't just a Massimo problem? What I don't understand is, since it's just a matter of a jumper wire and some electric tape, why these kits are available, unless the kits include something else, such as a switch to manually run the fan?