HiSun Sector E1 Error code E038 and E013 what does it mean?

[Jurg]

Trying to charge over night I found the unit with a flashing amber LED both in the dash and on the charger next to the lh front wheel. 

The first error code I got was E038 on the charger with my next attempt I got E013.  The battery is not being charged.

??

[BuggyBoy]

E013 is an issue with loose connection or an external device interfering with charging. 
got same with mine but can’t see any loose wires or connections and no other device has been installed. 

have emailed manufacturer of charger with details and data log from charger. 
 

did you resolve it?

[BuggyBoy]

'E013 - Charger Output Current NotAccepted - Battery voltage is detected but the charger is unable to output current. This is normally caused by an electrical device connected between the charger and the battery which passes through voltage but not current.  Poor connections can also cause this.  Ensure the charger is properly connected to approved equipment. This error will automatically clear once the charger is reset by cycling DC or AC'.

[EVSupport]

Suggest you check all the cabling back to the main connections to the battery pack. They are under the central hoop under the seat look for the connector with the plastic block and two leads, thats one of the charge cables. The second lead  is the temp sensor lead in that plastic  block. But check all the battery connections. Also check under the cover of the Delta Q charger on the right (passenger side ) side are all the wire connections take off the cover (two torx screws) and then carefully check the tightness of the torx screws holding the two larger charge leads . Its easier to take the front wheel off than simply inserting your head between the wheel and the front arch.

[BuggyBoy]

Took off the small cover on charger and cables look ok and were all tight. 
however, decided to add another pos cable to bypass current pos cable from charger to battery as a test before I dismantled for warranty testing/return and it worked, now charging and no fault. 
The Pos/Neg charger cables seem too small a gauge for the current (3-4mm?) going through them.  I’m going to upgrade the charging harness to 6mm to stop overheating and cable breakdown. 
Thanks for your advice. Are you Hisun EV support or independent? 

[Jurg]

There was a loose connection on the front battery, second row from the left. On the same row one battery back there is a connection with a (former) 30 amp fuse holder. That connection on the battery was not completely tightened. But the fuse holder cap was unusually bulged and the cap fused to the body. Further investigation revealed that the fuse inside was completely melted and disintegrated. I am going to fix that and hope that this will resolve the problem. It definitely looks like all your comments are correct. Thanks to everybody!

 

[EVSupport]

The cable for the charger DC side  is normally quite adequate. You will struggle to get larger in to the housing easily. Dont solder only crimp. If you cant crimp get someone who can. And you will need to ensure the negative side has the temp sensor connection.

Im not  connected to Hisun, but I do Hisun E1 Li Ion conversions in the UK. So see them on an almost constant basis.

[BuggyBoy]

I’d love to convert mine to Lithium batteries. 
I think I’ve read one of your posts a few years ago where you said it’s actually not that difficult, just time consuming. You mentioned changing an algorithm in the battery controller or charger from memory? Apart from physically fitting the batteries, is that about it?

[EVSupport]

All new steel and ally battery enclosures, all new battery / connection cabling,  New loom for the Battery management / Vehicle interface/ charger, new small display, New algorithm on the Charger, re programe the Sevcon , New rear arch cover sections to reduce crud. New mains inlet and relay box in the front compartment. So not a lot , just takes me about 4 days start to finish  with all the parts ready made and in stock.  Some photos on my EV Support Facebook page   https://www.facebook.com/EVSupportUK