By 2017 Massimo Warrior
ABSOLUTELY THE WORST EXPERIENCE EVER!!!!!
I purchased a Massimo Motors Warrior 700 UTV directly through the company. This unit was listed for sale on Ebay as a company demo with only 77 miles. Prior to bidding on the item, I messaged them through EBay and asked if there was "anything wrong with it and if everything worked properly". I was assured in writing that everything on the UTV was operational AND that it would be inspected before shipping. I also called the number that was in the EBay listing to verify that everything was operational and to make sure the item could be delivered to my land in Missouri. I made it VERY clear that I was not interested in bidding on the item if those two things were not acceptable. I was assured over the phone that everything was operational, that it would be inspected prior to shipping and that delivery to my land in Missouri was perfectly fine.
It was not delivered to the address agreed to by their contact listed in the EBay listing. And when it was received, there were multiple items that were not operational. Items that were defective when it arrived include a headlight, a backup light, both horns, the horn wiring and the parking brake. They refused to even supply me with replacements for all the defective parts. In response to the BBB, Dave said it was sold without a warrantee. The listing very clearly stated 180 day warrantee for parts.
In addition, the windshield that was clearly shown on many photos on the listing was not delivered with the UTV. That's correct...THEY STOLE THE WINDSHIELD before shipping the unit to me. The first representative from Massimo Motors told me multiple times that “the company will make things right for me”. He did supply me with a couple parts; which I installed myself. Later, he told me that he is no longer with the company. Dave, the new contact never offered any reasonable solution to any of the remaining issues.
His solution to STEALING THE WINDSHIELD was for me to fabricate one myself.
Unbelievable experience. See files attached.
Hope this helps others from making a BIG MISTAKE.
See photos attached for proof.
If this help, please let my “buddy” at Massimo know why you aren’t buying one. Here’s his info:
Hello, i planning on buying my first sbs. I have a few questions and could use some help.
1. Are used ok? (I wouldnt get one more then 2 years old if i did)
2. If i get new, what time of year is best for getting sales?
3. For accessories and add on's, should I get them from a dealer or look online? (With my truck i found that inline was cheaper)
I think that's all for now.
Hello everyone, my name is Frank, I am new to this forum and I was hoping to pick your brains a little. A little about me first, I live in southern Wisconsin and have been a atv owner for many years. My first atv was bought in 1988 which was a 1986 Honda Fourtrax 350 4x4 (which I still have) and I also have a 1989 Yamaha warrior 350. My wife and I love trail riding, most of there use is on the trails but I use the Honda for cleaning the driveway and icefishing in the winter (46" snow blade). Over the memorial weekend we were out trail riding when a friend brought out a new can-am commander. That definitely sold me on buying a side by side. Now a can am is a bit out of my price range but I have been doing some online research on the Honda Pioneer, Yamaha Rhino, and Polaris Ranger. I have looked at John Deere but at there prices I might as well buy a can am. I am curious on what all of you have and your opinions for my needs. I do have a local Honda, Yamaha, Suzuki dealer in town which I do plan to visit, but I want to hear what you have to say without the dealers "bias" opinions because he is trying to sell his own products. Basically I am looking for something that handles well on the trails yet versatile enough to have a snow blade or maybe use ice fishing (course weight is much heavier than my Honda atv). I look forward to hearing from you.
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By Banjo Minnow
Well I finally made the decision to sell the trooper and get into a maverick. I test drove one yesterday and it was awesome. I am selling the trooper to my brother in law and will recommend this site to him for good info. I want to thank everyone for all of the great info I have gotten on here over the past couple of years. This is a great site and probably the most informative forum I have ever been on. Thanks.